All your travel documents, i.e. air & boat tickets, hotel vouchers, car and transfer vouchers, are sent instantly on your email, as soon as the payment procedure has been successfully completed and you have finalized your reservation. In case you don’t receive your travel documents, please contact us.
Depending on the terms and conditions of your reservation, you will be refunded the amount you are entitled.
In case you need an alteration on your booked service, please contact us in order to advise you with the terms and conditions of altering or cancelling your reservation.
You can easily proceed with your hotel, or any other service, reservation through our online platform by just clicking on the online booking section or by contacting us directly by email or phone.
Depending on the fare class, as well as the airline policy, the penalty of changing a ticket might vary. Either there should be no penalty, or some extra charge, or even in some cases is completely forbidden to change the ticket. Similarly, cancelling a ticket might occur with a full refund of your money or [...]
In case you need a change on your flight ticket or completely cancelling it, please feel free to contact us, in order to advise you your ticket reservation allows any kind of amendment, and if yes what is the appropriate procedure to proceed with it.
Make sure you bring these with you. Every trip has a set of trip notes, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Trip Notes, please visit your trip’s specific facts page on our website. The Trip Notes are accessible at the top of this [...]